DocuChief (DC) is Nexval's flagship technology product, automating and simplifying document processing across industries and expertise in the US Mortgage Banking Industry. Built on a tiered architecture, DC can be implemented both as a cloud solution or as a hybrid solution. DC leverages ML/AI algorithms and deep learning for document indexing (classification) and data extraction. Robust QC module and workflow management make DC a one stop solution for document processing. DC has the capability to provide output data in multiple formats like CSV, .jpg, .pdf, etc. DC is particularly useful for unstructured and scanned paper documents. DC helped our customers to gain time, save cost and achieve accuracy as high as 99%.
A USA based leading Mortgage Lender, processes high volume transactions of US Public records. The As-Is technology environment consists of complex legacy systems, multiple databases and spreadsheets, and manual processes. BPO (Business Process Outsourcing) was adopted as a cost cutting initiative.
Non-integrated various applications and dependency on human labor to perform repetitive processes, cut into the time and budgets that employees could be using to focus on analysis, process improvement and customer experience.
Outsourcing Business Processes too did not help the situation because dependency on human labor and repetitive processes could not be reduced.
DC helped the customer to automate and streamline Business Processes like Indexing, Extraction, Business Rules Implementation and Delivery. Human intervention was reduced. More than 95% accuracy achieved within 3 months.
Your team has been doing a very great job. If you could relay my appreciation to them for the amount of errors they are detecting I would be grateful. It has done wonders for correcting our other vendors.
Team, We appreciate your hard work and dedication to success and as an extension of our team, we are truly grateful that we are able to rely on your continued support. Thank you again.